Field & Tab · Data Collection

Reliable data.
Collected with
purpose.

Tailored data-collection services built around the information you actually need, combining research expertise, field capability and digital methods across African markets.

Overview

We collect the exact data required for the research decision, using a method mix shaped by the audience, geography, access conditions and the question behind the brief.

Our data-collection work is built on Research & Insights Group's experience conducting research operations across Africa, supported by a strong network and dedicated research personnel.

Method-fit firstSelect the approach around the research objective, audience and market reality.
Multi-market capableDesigned for fieldwork that can scale from one market to coordinated regional studies.
Traditional + digitalBlend interviewer-led, online, qualitative and observational techniques as needed.
Data collection methods

Choose the method around the question.

Six core approaches give clients flexibility to match the collection method to the audience, geography and research question.

Computer Aided Telephone Interviews

CATI: structured interviewing by phone.

A practical approach for interviewer-administered quantitative surveys where respondents can be reached remotely across wide geographies.

✓Interviewer-led structured surveys
✓Useful for dispersed target audiences
✓Supports centrally managed fieldwork workflows
Discuss this method ↗
CATI data collection CATI
Indicative RFQ Builder

Build a multi-method,
multi-country estimate.

Select the markets and research components in your brief. R&I calculates each country separately, consolidates the study, then reveals a controlled indicative investment range after work-email verification.

Quant + Qual + Mixed38 marketsCountry-specificFormal RFQ follows review
03 · Research components

What should we include in the estimate?

Quick add:
MarketsKenya
Components1 component
PricingCountry-specific
ResultIndicative range
Our Fieldwork Capabilities

The wider delivery capability behind the six methods.

R&I’s fieldwork portfolio shows a broader operating model than the six headline methods alone: multi-country coordination, recruitment, translation, intercepts, testing, validation and specialist field logistics.

Multi-country CAPI fieldwork
Multi-country

Regional data collection

Central coordination across markets with local adaptation, supervision and quality controls.

CATI fieldwork
Quantitative

CAPI, CATI & CAWI

Face-to-face, telephone and web-based structured interviews using centrally managed workflows.

Central Location Tests
Testing

CLTs & product tests

Central-location testing, pack evaluation, sensory work and controlled concept or purchase-intent tasks.

Shopper and retail intercepts
Intercepts

In-home, on-street & retail

Interviews at households, stores, fuel stations, transport hubs and other relevant high-traffic locations.

Qualitative fieldwork
Qualitative

FGDs & IDIs

Recruitment, moderation, facilitation, transcription and qualitative field support.

Field operations
Operations

Recruitment, supervision & translation

Respondent screening, interviewer deployment, local-language support, supervision and field logistics.

Delivery workflow

A clearer fieldwork journey.

A strong fieldwork process moves from the research need to usable evidence, not simply from questionnaire to completed interviews.

01

Brief & method design

Clarify the information requirement, audience, market and practical field conditions before selecting the collection approach.

02

Field setup

Prepare instruments, recruitment or respondent access, interviewer workflows and the operational structure required for the study.

03

Data collection

Run fieldwork through the selected quantitative, qualitative or observational methods, with coordination appropriate to the assignment.

04

Quality review & handover

Review field outputs and prepare the collected evidence for analysis, reporting or downstream client use.

Traditional + digital

Use technology without losing context.

R&I combines traditional research methods with digital solutions so technology improves delivery without losing the market context behind the data.

Remote interviewing

CATI and CAWI support remote access where the audience and research question allow it.

In-person structured research

CAPI supports interviewer-administered research where physical market or respondent access is important.

Qualitative depth

FGDs and IDIs allow richer exploration of motivations, experiences, perceptions and context.

Observed behaviour

Ethnographic approaches help reveal what people do in real settings, not only what they say.

Sampling, QA & validation

Quality controls run through the entire field process.

Our case studies show quotas, RDD, callbacks, interviewer supervision, field verification, visual-task checks and clean dataset delivery as part of how we work.

01

Sample & quota control

Define the target population, balance required segments and monitor sample integrity during fieldwork.

02

Interviewer supervision

Use trained teams, active supervision and daily field monitoring to keep execution consistent.

03

Validation & back-checking

Use callbacks, respondent verification, logic checks, GPS or task validation where the methodology requires it.

04

Clean data handover

Resolve field issues, validate datasets and deliver analysis-ready files with appropriate documentation.

Selected Fieldwork Assignments

Proof of delivery, not just capability.

Selected assignments show how methodology, sample, geography and R&I’s field role come together in practice.

Internet Usage Study Kenya
Kenya · CATI

Internet Usage Study

A nationwide quantitative study on internet usage, device access, digital habits, connectivity barriers and online-service adoption.

Sample1,000 respondents
CoverageNationwide Kenya
R&I roleCATI operation, RDD, scheduling, supervision, callbacks, validation and clean dataset delivery
Two-Wheeler Usage Study Tanzania
Tanzania · CAPI

Two-Wheeler Usage & Ownership Study

On-ground research among boda boda riders, delivery riders, private owners and motorcycle taxi operators in major urban centres.

Sample300 respondents
CoverageDar es Salaam · Arusha · Mwanza
R&I roleRecruitment, interviewer deployment, supervision, safety protocols and data verification
Compact Pack Test Kenya and Nigeria
Kenya & Nigeria · CLT

Compact Pack Test

A central-location product test assessing pack appeal, message comprehension and shopper decision-making.

Sample400 detergent users
CoverageUrban Kenya & Nigeria
R&I roleRecruitment, venue setup, interviewer deployment, quality checks and visual-task validation
More fieldwork case studies are available in the R&I Data Collection portfolio.FMCG · telecom · financial services · healthcare · automotive · energy
Open full case-study portfolio ↗
Start a fieldwork brief

Tell us what needs to be collected.

Share the market, audience, method preference and research objective. The team can then help shape an appropriate data-collection approach.

OfficeWestern Heights, Westlands, Nairobi, Kenya
Open hoursMonday to Friday: 9am to 6pm